Kenneth M. took his 2006 Dodge Charger into a service center when he noticed a clunking sound under acceleration. The mechanics found the motor mounts needed to be replaced on the left and right sides. The total cost of the repair came to $663.35, all of which was covered under the Alpha Tiered Limited Powertrain Contract he had purchased with his vehicle.
Jermaine W. took his 2006 Hyundai Sonata GLS/LX into a service center because he was hearing noise from the engine area. The mechanics found that the harmonic balancer had failed, and the timing cover had been damaged. In order to get this vehicle working properly, they would need to replace the harmonic balancer and the timing cover. The total cost of this repair came to $1,295.21, all of which was covered under his A+ Contract that he purchased with his vehicle.
Ariesha N. took her 2007 Mercury Mountaineer Luxury AWD into a service center because the a/c stated blowing warm air. The mechanics found that the a/c compressor was leaking, needing to be replaced. The total cost of repair came to $535.19, all of which was covered under the A+ Contract she’d purchased with her vehicle.
Pamela R. took her 2009 Cadillac C/T CTS Hi Feature into a service center when she noticed a strong gas smell after parking. The mechanics found that the fuel pump module had cracked on the top. In order to get this vehicle running properly, they’d need to replace the fuel level sending unit module. The total cost of repair came to $1180.37, all of which was covered under her Alpha Tiered Supreme Coverage Contract that she purchased with her vehicle.
Corey P. had his 2006 Infinity M35 Sedan/Sport AWD towed into a service center because he noticed a clicking noise while driving and the upper oil pan was damaged and leaking. The mechanics found that the front prop shaft joint had failed and disconnected from the differential, the oil pan was not actually leaking but was damaged externally, the engine oil cooler was leaking and the rear differential was leaking. In order to correct these issues they would need to replace the prop shaft assembly, replace the seal behind the oil cooler and replace the seal on the rear differential. The total cost of this repair came to $754.06, all of which was covered under the A La Car Contract he had purchased with his vehicle.
Frances took his 2005 Chrysler PT Cruiser Touring ED into a Service Center because he noticed a coolant leak and the a/c wasn’t working. The mechanic found that the radiator tank was leaking at the seam and there was a line blown off of the back of the a/c compressor. Both the radiator and compressor would need to be replaced. When all was said and done, this would’ve cost Frances $786.23 had he not made the decision to purchase our Alpha Tiered, Extended Coverage plan the day he bought his vehicle.
When Ronald C. noticed the ABS warning light come on inside his 2008 Mercedes Benz S550, he took his vehicle in for repairs. Turns out, the ABS warning light came on as a result of a faulty right front wheel speed sensor. We paid $320.13 to repair Ronald's vehicle as he is protected with our Full Coverage contract.
Valerie K. took her 2005 Jeep Grand Cherokee Limited into a service center when the starter went and struts went out. The mechanics found that both parts would need to be replaced. They also found that the water pump had a leak, also needing to be replaced. The total cost of these repairs would come to $696.50, all of which was covered under the Alpha Tiered Contract she had purchased with her vehicle.
Thosaphol took his 2005 Audi S4 Quattro AWD into a Service Center because he noticed a coolant leak, and the A/C wasn’t working properly. The Mechanics found that both auxiliary radiators were leaking at the seam and that both radiators would need to be replaced. They were given the green light on getting these repairs done, ultimately costing the customer $1,066.09. Fortunately, Thosaphol included our Alpha Tiered Supreme Coverage plan with the purchase of his vehicle, which in return covered the total cost of this repair.
My dealers have never been happier. I get excited to work with Alpha. I think of you guys as the "can do warranty company". Your customer service is the best I have ever experienced and that is huge because I work with some very good companies.
Dealing with your company, I’ve dealt with other warranty companies before...and yours has been a very nice experience with no issues. – Repair Shop
Neil U. took his 2004 BMW 745I into a service center because the check engine light was on, the driver’s seat would not incline or decline and the engine was running rough. The mechanics found that the thermostat was stuck, the seat incline motor had failed and the fuel pump had low pressure. In order to fix these issues they would need to replace the thermostat, the seat motor and the fuel pump. The total cost of these repairs would cost Neil $1,173.87 had he not purchased our A+ Extended Warranty with his vehicle.