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  • Lyda C. took her 2007 Toyota Tundra Double Cab into a service center when the car was not shifting correctly and when stopping she could feel a bump.

    Lyda C. took her 2007 Toyota Tundra Double Cab into a service center when the car was not shifting correctly and when stopping she could feel a bump. The mechanics found that the rear driveshaft had failed. In order to get this vehicle running properly, they would need to replace the driveshaft. The total cost of this repair came to $1,080.50, all of which was covered under the A+ contract that she had purchased with her vehicle.

  • Hassan A.’s 2011 Ford Fusion SE was towed into a repair facility. The mechanics found that the rack and pinion had slack in it and the lower control a

    Hassan A.’s 2011 Ford Fusion SE was towed into a repair facility. The mechanics found that the rack and pinion had slack in it and the lower control arm bushings were bad. In order to get this vehicle running properly, they would need to replace the rack and pinion and the lower control arm bushings. The total cost of this repair came to $957.62, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Clayton S. took his 2006 Ford F350 Superduty into a service center when the vehicle was running rough and the check engine light came on. The mechanic

    Clayton S. took his 2006 Ford F350 Superduty into a service center when the vehicle was running rough and the check engine light came on. The mechanics found that two injectors, 1 and 5, were bad. In order to get this vehicle running properly, they would need to replace both of the bad injectors. The total cost of this repair came to $1,990.18, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Ashley C took her 2002 GMC Envoy into a service center because the vehicle started shaking while idling, progressively getting worse. The service cent

    Ashley C took her 2002 GMC Envoy into a service center because the vehicle started shaking while idling, progressively getting worse. The service center found that the water pump was leaking and needed to be replaced. Replacing the pump, they determined the total cost of this repair would come to $518.24, all of which was covered under the A La Car Contract she had purchased with her vehicle.

  • Kristy took her 2003 Ford F150 into a service center because she noticed the ABS light was on and she could smell burning from the rear of the vehicle

    Kristy took her 2003 Ford F150 into a service center because she noticed the ABS light was on and she could smell burning from the rear of the vehicle. The service center found that the Wheel Hub bearing had failed and that both Rear Axle seals were leaking. They went ahead and replaced the Hub Bearing and Axle Seals. These repairs would have cost Kristy $139.08 if she hadn’t purchased an A La Car Contract with her vehicle.

  • Richard C. took his 2007 BMW 328i into a service center when his vehicle overheated. The mechanics found that the water pump and the thermostat had fa

    Richard C. took his 2007 BMW 328i into a service center when his vehicle overheated. The mechanics found that the water pump and the thermostat had failed. In order to get this vehicle running properly again, they would need to replace both the water pump and the thermostat. The total cost of this repair came to $973.11, all of which was covered under the Alpha Tiered Limited Powertrain contract that he had purchased with his vehicle.

  • Scott L. took his 2006 BMW 530i into a repair facility when he noticed that the steering wheel felt loose and there was a chirping noise from under th

    Scott L. took his 2006 BMW 530i into a repair facility when he noticed that the steering wheel felt loose and there was a chirping noise from under the hood. The mechanics found that the lower control arm bushings were loose and the serpentine belt tensioner had failed. In order to get this vehicle working properly, they would need to replace both the bushings and the tensioner. The total cost of this repair came to $884.47, all of which was covered under the Alpha Original Full Coverage contract that he had purchased with his vehicle.

  • Amber M. took her 2008 Lincoln Navigator into a service center when she heard a ticking noise in the engine. The mechanics found that the passenger si

    Amber M. took her 2008 Lincoln Navigator into a service center when she heard a ticking noise in the engine. The mechanics found that the passenger side camshaft and rockers had failed. In order to get this vehicle working, they would need to replace the camshaft and followers. The total cost of this repair came to $768.66, all of which was covered under the A La Car contract that she had purchased with her vehicle.

  • Franklin A. took his 2005 Ford Expedition Eddie Bauer into a service center when there was no overdrive and there was slipping. The mechanics found th

    Franklin A. took his 2005 Ford Expedition Eddie Bauer into a service center when there was no overdrive and there was slipping. The mechanics found that there was internal issues with the transmission. In order to get this vehicle running properly, they would need to rebuild or replace the transmission. The total cost of this repair came to $1,450.23, all of which was covered under the Alpha Tiered Limited Powertrain contract that he had purchased with his vehicle.

  • Timothy H. took his 2007 Mercedes Benz S550 into a repair facility when the ABC and ESP light came on. The mechanics found that the brake module had f

    Timothy H. took his 2007 Mercedes Benz S550 into a repair facility when the ABC and ESP light came on. The mechanics found that the brake module had failed. In order to get this vehicle running properly, they would need to replace the brake module. The total cost of this repair came to $1,439.31, all of which was covered under the Alpha Original Full Coverage contract that he had purchased with his vehicle.

  • Julie K. took her 2008 Mazda CX-7 into a service center because there was a loud growling noise coming from the engine and it was leaking oil. The m

    Julie K. took her 2008 Mazda CX-7 into a service center because there was a loud growling noise coming from the engine and it was leaking oil. The mechanics found that the a/c compressor was making the noise that was coming from the engine and the oil cooler was leaking. In order to correct the issues this vehicle was having, the compressor and engine oil cooler would need to be replaced. The total cost of this repair came to $1,218.20, all of which was covered under the New Car Contract she had purchased with her vehicle.

  • Dwight W. took his 2004 Audi A6 S Line Quattro AWD into a repair facility when the car was leaking oil, stalling when taking off, and the steering fel

    Dwight W. took his 2004 Audi A6 S Line Quattro AWD into a repair facility when the car was leaking oil, stalling when taking off, and the steering felt off. The mechanics found that there was coolant leaking from the secondary coolant pump, found weak coil on two cylinders, and found that both inner tie rod ends were loose. In order to get this vehicle running properly, they would need to replace the secondary coolant pump, two coils, and both inner tie rod ends. The total cost of this repair came to $1,086.92, all of which was covered under the A+ contract that he had purchased with his vehicle.

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