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  • Carlos A. took his 2004 Ford Explorer XLS/XLS Sport into a service center when the vehicle started overheating. The mechanics found that the thermosta

    Carlos A. took his 2004 Ford Explorer XLS/XLS Sport into a service center when the vehicle started overheating. The mechanics found that the thermostat housing was broken, needing to be replaced. After replacing this part, the total cost came to $349.26, all of which was covered under the Full Coverage Contract he had purchased with his vehicle.

  • Bruce B. took his 2006 Audi A6 Quattro AWD into a repair facility when he noticed a coolant leak. The mechanics found that the water pump had been lea

    Bruce B. took his 2006 Audi A6 Quattro AWD into a repair facility when he noticed a coolant leak. The mechanics found that the water pump had been leaking. In order to get this vehicle running properly, they would need to replace the water pump. The total cost of this repair came to $856.87, all of which was covered under the A La Car contract that he had purchased with his vehicle.

  • Kathleen M. took her 2008 GMC Yukon XL K1500 into a service center because the scs and check engine lights were on, the right front door lock was inop

    Kathleen M. took her 2008 GMC Yukon XL K1500 into a service center because the scs and check engine lights were on, the right front door lock was inoperable, the left rear defrost wire came off and the vehicle was leaking oil. The mechanics found that the #7 spark was not firing; needing to be tuned, only the left front lock was working and the engine oil pan gasket and trans cooler lines were leaking. The mechanics determined that in order to get this vehicle running properly, they would need to replace three of the four door lock actuators, replace the oil pan gasket and trans cooler lines. The total cost of these repairs came to $1,421.70, all of which was covered under the Alpha Tiered Supreme Coverage Contract she had purchased with her vehicle.

  • Dana L. took her 2005 Subaru LGCY OTBK 2.5 XT LTD in for repair because she noticed an oil leak and the A/C belt was noisy. The Service Center found

    Dana L. took her 2005 Subaru LGCY OTBK 2.5 XT LTD in for repair because she noticed an oil leak and the A/C belt was noisy. The Service Center found that the valve cover gaskets were leaking, the crankshaft front seal was leaking, the timing belt tensioner needed to be replaced and the A/C idler pulley needed to be replaced. They would need to replace both valve cover gaskets, the timing belt tensioner and crankshaft seal along with the A/C pulley and timing belt tensioner to get this vehicle running properly. When all was said and done, the total cost of repair came to $702.09. This was completely covered under Dana’s Full Coverage VSC she had purchased with her vehicle.  

  • Roman S. took his 2003 Chevrolet Trailblazer into a service center when the vehicles brakes failed and he noticed that the water pump was leaking. The

    Roman S. took his 2003 Chevrolet Trailblazer into a service center when the vehicles brakes failed and he noticed that the water pump was leaking. The mechanics found that the caliper on the front left of the vehicle had failed internally and that the water pump needed to be replaced. In order to get this vehicle running properly, they would need to replace both the caliper and the water pump. The total cost of this repair would come to $894.19, all of which was covered under the Alpha Tiered Extended Coverage Contract he had purchased with his vehicle.

  • Frank L. had his 2004 Chevrolet Silverado K1500 towed into a service center because the vehicle wouldn’t start. The mechanics found that the fuel pump

    Frank L. had his 2004 Chevrolet Silverado K1500 towed into a service center because the vehicle wouldn’t start. The mechanics found that the fuel pump had failed and needed to be replaced. The total cost of this repair came to $518.57, all of which was covered under the A La Car Contract he had purchased with his vehicle.

  • Pete B. noticed an unusual rumbling sound when he would go over 45mph in his 2004 Infiniti M45. He soon learned that this noise was coming from a faul

    Pete B. noticed an unusual rumbling sound when he would go over 45mph in his 2004 Infiniti M45. He soon learned that this noise was coming from a faulty left-front wheel bearing. We paid $446.86 to replace this wheel bearing as Pete is protected with our Supreme Coverage contract.

  • Hortense took his 2005 Acura RL into a service center when he noticed an unusual noise coming from the front end. The mechanics found that the front a
    Hortense took his 2005 Acura RL into a service center when he noticed an unusual noise coming from the front end. The mechanics found that the front and side engine mounts were causing the sound and would need to be replaced. The total cost of this repair was $548.49, all of which was covered under the Alpha Tiered Contract he purchased with his vehicle.
  • Matther D. took his 2009 BMW X5 XDRIVE301 into a service center because there was a loud squealing noise and smoke coming from the front of the engine

    Matther D. took his 2009 BMW X5 XDRIVE301 into a service center because there was a loud squealing noise and smoke coming from the front of the engine. The mechanics found that the A/C compressor had locked up and would need to be replaced. When all was said and done, the total came to $1,120.99, all of which was covered under the Alpha Tiered Supreme Coverage Contract he had purchased with his vehicle.

  • Nicholas A. took his 2009 Audi A4 2.0T Qua Premium into a repair facility when he noticed a noise from the front end and the check engine light came o

    Nicholas A. took his 2009 Audi A4 2.0T Qua Premium into a repair facility when he noticed a noise from the front end and the check engine light came on. The mechanics found that the right front hub bearing had failed and there had also been a fuel injector failure. In order to get this vehicle running properly, they would need to replace both the hub and the injector. The total cost of this repair came to $784.60, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Mahesh K. took his 2005 BMW X3 3.0 into a service center when there was an oil leak. The mechanics found that the oil pan gasket, right side CV axle s

    Mahesh K. took his 2005 BMW X3 3.0 into a service center when there was an oil leak. The mechanics found that the oil pan gasket, right side CV axle seal and O-ring, and valve cover gasket had all been leaking. They also found that the right front engine mount had broken. In order to get this vehicle running properly, they would need to replace the oil pan gasket, CV axle O-ring and gasket, motor mount, and the valve cover gasket. The total cost of this repair came to $1,013.49, all of which was covered under the Alpha Original Full Coverage contract that he had purchased with his vehicle.

  • Derrick E. had his 2007 BMW X3 3.0SI towed into a service center when the vehicle died. The mechanics found that the water pump had failed, needing

    Derrick E. had his 2007 BMW X3 3.0SI towed into a service center when the vehicle died. The mechanics found that the water pump had failed, needing to be replaced. The total cost of this repair came to $761.93, all of which was covered under the A La Car Contract he purchased with his vehicle.

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