Frank L. had his 2004 Chevrolet Silverado K1500 towed into a service center because the vehicle wouldn’t start. The mechanics found that the fuel pump had failed and needed to be replaced. The total cost of this repair came to $518.57, all of which was covered under the A La Car Contract he had purchased with his vehicle.
Tristen L. took his 2006 Ford F150 into a service center because the battery light was on. The service center found that the alternator needed to be replaced coming to a total of $299.40. Tristen would’ve paid the total cost of the repair if he wouldn’t have purchased our Alpha Tiered, Extended Coverage plan.
While driving his 2009 Chrysler Sebring, Warren G. noticed the transmission slipping. Turns out, the cause for the slipping was both a leaking transmission pan gasket and a leaking differential pan gasket. We paid $412.37 to replace both of these gaskets as Warren is protected with our Full Coverage contract.
Marie L. had her 2006 Mercedes Benz E3504M taken to a repair facility after it had failed to start. Turns out, the reason for failure was a bad Electronic Ignition Switch (EIS). We paid a total of $1,156.40 to replace the EIS in Marie’s vehicle as she is protected with our Supreme Coverage contract.
Fernando D. took his 2009 GMC Acadia SLE into a service center the check engine light came on and he noticed a coolant leak. The mechanics found a bad coil and that the water pump was leaking. In order to get this vehicle running properly, both parts would need to be replaced costing Fernando $314.00. Luckily, he had purchased an A La Car Contract with his vehicle, which in return covered the entire cost of this repair.
Kandy S. took her 2004 Honda CR-V EX into a Service Center because the Air Conditioner had a put off a burning smell and was not cooling. The Mechanic found that the Compressor had failed and would need to be replaced. The total of this repair would cost Kandy $1000.00 if she wouldn’t have purchased our Alpha Tiered, Powertrain Plus Contract with her vehicle.
Olivia B. took her 2006 Audi A8 Quattro AWD into a service center when she noticed the vehicle was leaking and the low coolant level light was on. The mechanics found that the water pump was leaking and would need to be replaced. Doing so would cost Olivia $706.04 had she not purchased an Alpha Tiered Contract with her vehicle.
Muraleedhar took his 2002 Volkswagen Passat GLS into a service center when he noticed that the vehicle was running hot. The mechanics found that the water pump was bad and would need to be replaced. The total cost of this repair would come to $734.71, all of which was covered under the Extended Warranty he had purchased with his vehicle.
Krystle G. took her 2007 Chevrolet Impala Super Sport into a service center when she noticed the transmission was slipping. While on the road test, they noticed a humming noise coming from the engine. They received authorization to do a tear down and found that the Torque Converter was the cause of failure and that the vehicle would need transmission work. The service center replaced the Transmission. The repair would have cost Krystal $2167.00, but by choosing to keep a “Piece of Mind,” Krystal had purchased an Alpha Tiered Extended Warranty with her vehicle, covering the total cost of repair.
Cleotha had her 1999 Chevrolet K1500 Suburban towed into a service center because the vehicle wouldn’t start. The mechanics found that the fuel pump was bad and needed to be replaced. The total cost of this repair came to $236.96, all of which was covered under the A La Car Contract she had purchased with her vehicle.
My dealership called me back to tell me what fantastic customer service Alpha Warranty is showing him. I thank you for doing such a wonderful job with my customer. It means the world to me. – Dealer
Jennifer B. noticed a few different problems with her 2010 Ford Expedition. First, the check engine light was on. Second, the engine was running poor. After taking her vehicle in for repairs, the discovery was made that the timing chains were loose. We paid $1,138.77 to replace the timing chains in Jennifer's vehicle as she is protected with our Powertrain Plus contract.