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  • When William F. went to start his 2002 Jaguar XKR, it wouldn't. Unfortunately, the fuel pump had failed. We paid $618.56 to replace the fuel pump in W

    When William F. went to start his 2002 Jaguar XKR, it wouldn't. Unfortunately, the fuel pump had failed. We paid $618.56 to replace the fuel pump in William's vehicle as he is protected with our Powertrain Plus contract.

  • Nancy R. took her 2006 Hyundai Sonata GLS/LX into a service center when she noticed the check engine light was on. The mechanics found that the brake

    Nancy R. took her 2006 Hyundai Sonata GLS/LX into a service center when she noticed the check engine light was on. The mechanics found that the brake switch had failed and the timing cover and oil pan gaskets were leaking, all needing to be replaced. Luckily, Nancy had purchased our Alpha Tiered Supreme Coverage Contract covering $651.00 of this repair.

  • Derrick E. had his 2007 BMW X3 3.0SI towed into a service center when the vehicle died. The mechanics found that the water pump had failed, needing

    Derrick E. had his 2007 BMW X3 3.0SI towed into a service center when the vehicle died. The mechanics found that the water pump had failed, needing to be replaced. The total cost of this repair came to $761.93, all of which was covered under the A La Car Contract he purchased with his vehicle.

  • Majid took his 2006 BMW 330I into a service center because the vehicle was leaking coolant and would shake while driving. The mechanics found that the

    Majid took his 2006 BMW 330I into a service center because the vehicle was leaking coolant and would shake while driving. The mechanics found that the water pump was leaking and the thermostat and front engine mounts needed to be replaced. After making the repairs, the total cost would be $1,164.76, all of which was covered under the Alpha Tiered Limited Powertrain Contract he had purchased with his vehicle.

  • Nancy S. took her 2008 Chevrolet C1500 Suburban into a repair facility when the transmission was slipping when shifting. The mechanics found that the

    Nancy S. took her 2008 Chevrolet C1500 Suburban into a repair facility when the transmission was slipping when shifting. The mechanics found that the torque converter had failed. In order to get this vehicle running properly, they would need to replace the torque converter. The total cost of this repair came to $886.00, all of which was covered under the A La Car contract that she had purchased with her vehicle.

  • Davean M. took hos 2005 Cadillac STS into a service center when he noticed a coolant leak, the check engine light was on and the power steering wasn’t

    Davean M. took hos 2005 Cadillac STS into a service center when he noticed a coolant leak, the check engine light was on and the power steering wasn’t working. The mechanics found that the water pump was leaking and the power steering pump was bad, both needing to be replaced. The total cost of the repair came to $1,249.05, all of which was covered under the Alpha Tiered Extended Coverage Contract he had purchased with his vehicle.

  • Pete B. noticed an unusual rumbling sound when he would go over 45mph in his 2004 Infiniti M45. He soon learned that this noise was coming from a faul

    Pete B. noticed an unusual rumbling sound when he would go over 45mph in his 2004 Infiniti M45. He soon learned that this noise was coming from a faulty left-front wheel bearing. We paid $446.86 to replace this wheel bearing as Pete is protected with our Supreme Coverage contract.

  • Olivia B. took her 2006 Audi A8 Quattro AWD into a service center when she noticed the vehicle was leaking and the low coolant level light was on. The

    Olivia B. took her 2006 Audi A8 Quattro AWD into a service center when she noticed the vehicle was leaking and the low coolant level light was on. The mechanics found that the water pump was leaking and would need to be replaced. Doing so would cost Olivia $706.04 had she not purchased an Alpha Tiered Contract with her vehicle.

  • Gerald M. took his 2009 Dodge Journey SXT into a repair facility when the air conditioner wasn’t working. The mechanics found that the rear evaporator

    Gerald M. took his 2009 Dodge Journey SXT into a repair facility when the air conditioner wasn’t working. The mechanics found that the rear evaporator was leaking. In order to get the air conditioner working properly, they would need to replace the rear evaporator. The total cost of this repair came to $499.60, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • You went above and beyond and just did it for me while still setting the dealer up. This is just 1 great example of what differentiates Alpha to other

    You went above and beyond and just did it for me while still setting the dealer up. This is just 1 great example of what differentiates Alpha to other administrators. - Agent

  • Janaina took her 2009 Chevrolet Traverse LT into a service center because the vehicle was miss firing, the windows were un-operable and there was a

    Janaina took her 2009 Chevrolet Traverse LT into a service center because the vehicle was miss firing, the windows were un-operable and there was a knocking noise coming from underneath the vehicle. The mechanics found that there was a coil needing to be replaced, the master switch was bad and the steering rack assembly would need to be replaced. After replacing these parts, the total cost of repair came to $699.00. Luckily, Janaina purchased a Full Coverage, New Car Contract with her vehicle which in return covered the entire cost of repair.  

  • Daniel S. took his 2007 BMW 335I into a service center because the vehicle was riding rough and the check engine light came on. The mechanics found th

    Daniel S. took his 2007 BMW 335I into a service center because the vehicle was riding rough and the check engine light came on. The mechanics found that the fuel pump had failed and needed to be replaced. The total cost of repair came to $455.89, all of which was covered under the A+ Contract he purchased with his vehicle.

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