video
  • I spoke with Sandy this morning and she said you were very pleasant and helpful. We appreciate your assistance and appreciate you making us look good

    I spoke with Sandy this morning and she said you were very pleasant and helpful. We appreciate your assistance and appreciate you making us look good to our accounts!! Thank You!! – Agent

  • Kathy B. took her 2008 Toyota Highlander Limited into a service center when she noticed a coolant leak. The mechanics found that the water pump had

    Kathy B. took her 2008 Toyota Highlander Limited into a service center when she noticed a coolant leak. The mechanics found that the water pump had failed, needing to be replaced. The total cost of this repair came to $547.96, all of which was covered under the Alpha Tiered Supreme Coverage Contract she’d purchased with her vehicle.

     

  • Jermaine W. took his 2006 Hyundai Sonata GLS/LX into a service center because he was hearing noise from the engine area. The mechanics found that th

    Jermaine W. took his 2006 Hyundai Sonata GLS/LX into a service center because he was hearing noise from the engine area. The mechanics found that the harmonic balancer had failed, and the timing cover had been damaged. In order to get this vehicle working properly, they would need to replace the harmonic balancer and the timing cover. The total cost of this repair came to $1,295.21, all of which was covered under his A+ Contract that he purchased with his vehicle.

     

  • Suhani took his 2006 Mercedes-Benz R500 R Class into a service center because the a/c wasn’t blowing cold air. The mechanics found that the compress

    Suhani took his 2006 Mercedes-Benz R500 R Class into a service center because the a/c wasn’t blowing cold air. The mechanics found that the compressor had seized, needing to be replaced. The total cost of repair came to $1,712.73, all of which was covered under the Alpha Tiered Full Coverage Contract he purchased with the vehicle.

  • James B. took his 2010 BMW 535i into a repair facility when his car wouldn’t start. The mechanics found that the starter motor had failed. In order to

    James B. took his 2010 BMW 535i into a repair facility when his car wouldn’t start. The mechanics found that the starter motor had failed. In order to get this vehicle running properly, they would need to replace the starter motor. The total cost of this repair came to $567.48, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Thosaphol took his 2005 Audi S4 Quattro AWD into a Service Center because he noticed a coolant leak, and the A/C wasn’t working properly. The Mechan

    Thosaphol took his 2005 Audi S4 Quattro AWD into a Service Center because he noticed a coolant leak, and the A/C wasn’t working properly. The Mechanics found that both auxiliary radiators were leaking at the seam and that both radiators would need to be replaced. They were given the green light on getting these repairs done, ultimately costing the customer $1,066.09. Fortunately, Thosaphol included our Alpha Tiered Supreme Coverage plan with the purchase of his vehicle, which in return covered the total cost of this repair.

  • Koon Hung took his 2005 Cadillac STS into a service center when the transmission wouldn’t shift. The mechanics found internal transmission failure,

    Koon Hung took his 2005 Cadillac STS into a service center when the transmission wouldn’t shift. The mechanics found internal transmission failure, no codes and the fluid full and varnished. In order to get his vehicle running properly they would need to rebuild the transmission. The total cost of this repair came to $2,896.86, all of which was covered under the Alpha Tiered Supreme Coverage Contract he had purchased with his vehicle.

  • Gregory I. took his 2006 Chevrolet Silverado K1500 into a service center when he noticed a popping noise in the front end and a vibration in the drive

    Gregory I. took his 2006 Chevrolet Silverado K1500 into a service center when he noticed a popping noise in the front end and a vibration in the drive line. The mechanics found that the intermediate steering shaft was bad and the front and rear u joints needed to be replaced. After replacing these parts, they determined that the total cost of these repairs would be $789.38. Luckily, Gregory had purchase Alpha’s A+ Contract with his vehicle, covering the entire cost of this repair.

  • David D. took his 2008 Ford F250 Super Duty into a repair facility when he noticed a vibration and a pulsation in his vehicle. The mechanics found tha

    David D. took his 2008 Ford F250 Super Duty into a repair facility when he noticed a vibration and a pulsation in his vehicle. The mechanics found that the track bar, left upper and lower ball joints had failed. They also found that both of the rear calipers and the right front caliper had seized. In order to get this vehicle running properly, they would need to replace the track bar and adapting ball joint, ball joints, and the calipers. The total cost of this repair came to $837.34, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Corey P. had his 2006 Infinity M35 Sedan/Sport AWD towed into a service center because he noticed a clicking noise while driving and the upper oil p

    Corey P. had his 2006 Infinity M35 Sedan/Sport AWD towed into a service center because he noticed a clicking noise while driving and the upper oil pan was damaged and leaking. The mechanics found that the front prop shaft joint had failed and disconnected from the differential, the oil pan was not actually leaking but was damaged externally, the engine oil cooler was leaking and the rear differential was leaking. In order to correct these issues they would need to replace the prop shaft assembly, replace the seal behind the oil cooler and replace the seal on the rear differential. The total cost of this repair came to $754.06, all of which was covered under the A La Car Contract he had purchased with his vehicle.

  • Kimberly L. took her 2008 Honda Odyssey EXL into a service center because the vehicle wouldn’t start. The mechanics found that the starter was bad and

    Kimberly L. took her 2008 Honda Odyssey EXL into a service center because the vehicle wouldn’t start. The mechanics found that the starter was bad and would need to be replaced. They determined that the total cost of this repair would come to $383.80, all of which was covered under the A La Car Contract she purchased with her vehicle.

  • Robert V. took his 2004 BMW X3 2.5 into a service center when he couldn’t get the vehicle to crank over. The mechanics found that the starter had go

    Robert V. took his 2004 BMW X3 2.5 into a service center when he couldn’t get the vehicle to crank over. The mechanics found that the starter had gone out and would need to be replaced. The total cost of this repair would come to $404.91, all of which was covered under the Full Coverage VSC he had purchased with his vehicle.

fourdays

Alpha Awards