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  • Vandana M. took her 2007 BMW 530Li into a repair facility when the check engine light came on and there had been fluid leaking. The mechanics found th

    Vandana M. took her 2007 BMW 530Li into a repair facility when the check engine light came on and there had been fluid leaking. The mechanics found that the #1 coil was bad and the oil pan gasket had been leaking. In order to get this vehicle running properly, they would need to replace the coil and the oil pan gasket. The total cost of this repair came to $876.37, all of which was covered under the Alpha Original Full Coverage contract that she had purchased with her vehicle.

  • Dana S. took her 2002 BMW 325IT into a service center because the vehicle was leaking oil. The mechanics found that the oil pan gasket was leaking and

    Dana S. took her 2002 BMW 325IT into a service center because the vehicle was leaking oil. The mechanics found that the oil pan gasket was leaking and needed to be replaced. The total cost of this repair came to $337.20, all of which was covered under the A La Car Contract she purchased with her vehicle.

  • Michelle K. took her 2006 Toyota Rav4 LTD into a service center because the vehicle died while she was driving. The mechanics found that the alterna

    Michelle K. took her 2006 Toyota Rav4 LTD into a service center because the vehicle died while she was driving. The mechanics found that the alternator had gone out and would need to be replaced. The total cost for the repair came to $330.65, all of which was covered under the Alpha Tiered, Powertrain Plus Contract she had purchased with her vehicle.

  • Charlee K. took his 2007 Dodge Caliber R/T AWD into a service center when he noticed a grinding sound coming from under the hood while running the def

    Charlee K. took his 2007 Dodge Caliber R/T AWD into a service center when he noticed a grinding sound coming from under the hood while running the defrost. The mechanics found that the a/c compressor had failed, needing to be replaced. The total cost of this repair came to $409.95, all of which was covered under the A La Car Contract he purchased with his vehicle

  • Jason H. took his 2007 Honda Odyssey EX in for repair because he noticed a concerning sound while driving at high speeds, as well as a whining sound

    Jason H. took his 2007 Honda Odyssey EX in for repair because he noticed a concerning sound while driving at high speeds, as well as a whining sound coming from the steering wheel. He also reported an oil leak. The mechanics found that the right rear bearing was the cause of the noise, and that the power steering pump as well as the front crank seal had a leak, all needing to be replaced. After getting the green light on making these repairs, they determined that it would cost Jason $898.56 to fix his vehicle. Luckily, Jason had purchased our Alpha Tiered Full Coverage Contract with his vehicle, which in return covered the entire cost of this repair.

     

  • Raphyal C. took his 2007 Audi A8 L Quattro AWD into a service center because his air conditioner was blowing warm air. The mechanics found that the co

    Raphyal C. took his 2007 Audi A8 L Quattro AWD into a service center because his air conditioner was blowing warm air. The mechanics found that the compressor had an internal failure. In order to get the air conditioning working properly again, they would need to replace the compressor and the dryer. The total cost of this repair came to $1,344.58, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • Good morning! As you know I deal with a few different companies. From time to time my wife and I will rate each company on how they treat us. We are n

    Good morning! As you know I deal with a few different companies. From time to time my wife and I will rate each company on how they treat us. We are not a large agency. We strive to be the best we can and continue to grow each year. With that being said we have decide that Alpha has out done themselves in the way they pay agents. We never have mistakes and the money is always on time. Other companies seem to treat smaller agents a little different. We want to thank all your staff and we want to give you our word that NEDC will continue to push and grow our Alpha business. We look forward to a great year ahead. – Agent

  • Uton had his 2002 BMW X5 4.6IS towed into a service center because the vehicle wouldn’t start and the battery light was on. The mechanics found that t

    Uton had his 2002 BMW X5 4.6IS towed into a service center because the vehicle wouldn’t start and the battery light was on. The mechanics found that the alternator had failed and needed to be replaced. The total cost of this repair would come to $708.87, all of which was covered under the A La Car Contract he had purchased with his vehicle.

  • I want to thank you guys for being so prompt with everything. I mean, helping with the repair and the car and everything. You guys have been terrific.

    I want to thank you guys for being so prompt with everything. I mean, helping with the repair and the car and everything. You guys have been terrific. – Customer

  • Brandon L. took his 2008 Ford F150 into a repair facility when he heard a spitting sound coming from the motor. The mechanics found that the passenger

    Brandon L. took his 2008 Ford F150 into a repair facility when he heard a spitting sound coming from the motor. The mechanics found that the passenger side exhaust manifold had warped and the driver’s side exhaust manifold had cracked. In order to get this vehicle running properly, they would need to replace both failed exhaust manifolds. The total cost of this repair came to $1,231.24, all of which was covered under the A+ contract that he had purchased with his vehicle.

  • While driving her 2001 Toyota Sequoia, Michele T. found her vehicle very difficult to steer. Turns out, the steering gear and power steering pump had

    While driving her 2001 Toyota Sequoia, Michele T. found her vehicle very difficult to steer. Turns out, the steering gear and power steering pump had both failed. We paid $932.98 to repair Michele's vehicle as she is protected with our Extended Coverage contract.

  • Jim B. took his 2003 Chevrolet Avalanche K1500 into a service center when he noticed a noise coming from underneath the vehicle. The found that the

    Jim B. took his 2003 Chevrolet Avalanche K1500 into a service center when he noticed a noise coming from underneath the vehicle. The found that the out-put shaft of the transfer case and compressor had failed. In order to get his vehicle running properly, they’d need to replace both parts. The total cost of repair came to $532.76, all of which was covered under the A La Car Contract he purchased with his vehicle.

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