video
  • Linda M. took her 2004 Volvo XC90 T6 into a service center when she noticed a coolant leak and a loud noise coming from the engine while driving. Th

    Linda M. took her 2004 Volvo XC90 T6 into a service center when she noticed a coolant leak and a loud noise coming from the engine while driving. The mechanics found that the noise was coming from a cracked timing belt and the leak was due to water pump failure. In order to get this vehicle running properly, they’d need to replace the timing belt as well as the water pump. The total cost of repair came to $627.31, all of which was covered under the Alpha Tiered Extended Coverage Contract she purchased with her vehicle.

  • Elaine J. took her 2003 Dodge Ram 1500 Quad ST/SLT into a Service Center because she noticed a knocking coming from the front wheel while making a r

    Elaine J. took her 2003 Dodge Ram 1500 Quad ST/SLT into a Service Center because she noticed a knocking coming from the front wheel while making a right turn. The mechanics found that the hub bearing was causing the sound, resulting in a left front hub assembly. The cost of this repair came to a total of $298.68, all of which was covered under the Alpha Tiered Warranty she purchased with her vehicle.

  • Rudy F. took his 2007 Chevrolet Uplander LS into a service center when he discovered that the vehicle was leaking oil and the heater was inoperable

    Rudy F. took his 2007 Chevrolet Uplander LS into a service center when he discovered that the vehicle was leaking oil and the heater was inoperable intermittently. The mechanics found that the rear main seal was leaking and that the oil pan gasket was leaking. In order to fix these issues, they would need to replace the rear main seal and the oil pan gasket. The total cost of this repair came to $1,110.42, all of which was covered under the Alpha Tiered Contract he had purchased with his vehicle.

  • Vincent P. had his 2002 Lexus LS 430 towed into a service center when the vehicle wouldn’t start. The mechanics found that the starter had failed and

    Vincent P. had his 2002 Lexus LS 430 towed into a service center when the vehicle wouldn’t start. The mechanics found that the starter had failed and needed to be replaced. After doing so, they determined that the total cost of repair would be $744.69. Luckily, Vincent purchased our A+ Contract with his vehicle, covering the entire cost of repair.

  • Dennis F. took his 2007 BMW 650i into a service center because it would intermittently not start. The mechanics found that the starter had failed. I

    Dennis F. took his 2007 BMW 650i into a service center because it would intermittently not start. The mechanics found that the starter had failed. In order to get this vehicle working properly, they would need to replace the starter. The total cost of this repair came to $1,148.43, all of which was covered under the Alpha Tiered Full Coverage contract that he had purchased with his vehicle.

     

  • When Ronald C. noticed the ABS warning light come on inside his 2008 Mercedes Benz S550, he took his vehicle in for repairs. Turns out, the ABS warnin

    When Ronald C. noticed the ABS warning light come on inside his 2008 Mercedes Benz S550, he took his vehicle in for repairs. Turns out, the ABS warning light came on as a result of a faulty right front wheel speed sensor. We paid $320.13 to repair Ronald's vehicle as he is protected with our Full Coverage contract.

  • Jennifer F. took her 2005 BMW X5 3.0i into a repair facility when the oil level light was coming on, the engine light was on, there had been fluid on

    Jennifer F. took her 2005 BMW X5 3.0i into a repair facility when the oil level light was coming on, the engine light was on, there had been fluid on the garage floor, and the driver side door lock had been inoperable. The mechanics found that the oil separator and all four hoses had failed, the intake boot had a hole in it, the drivers door lock actuator was bad, and the window regulators are bad on passenger side and drivers side. In order to get this vehicle running properly, they would need to replace the oil separator PCV system and the hoses, the intake boot, the drivers side door lock actuator, and replace both passenger and drivers side window regulators. The total cost of this repair came to $1,206.50, all of which was covered under the Alpha Original Full Coverage Contract that she had purchased with her vehicle.

  • Lisa C. took her 2006 Mercedes-Benz ML350 into a service center when she noticed an oil leak. The mechanics found that the camshaft plugs on the back

    Lisa C. took her 2006 Mercedes-Benz ML350 into a service center when she noticed an oil leak. The mechanics found that the camshaft plugs on the back of the cylinder head were leaking and the power steering pump was leaking. To fix the leak, they would need to replace the plugs as well as the power steering pump. The total cost of this repair would come to $761.73. Luckily, Lisa purchased our Alpha Tiered Full Coverage Contract with her vehicle, which in return covered the entire cost of the repair.

  • Jeff M. took his 2005 BMW Z4 3.0I into a service center when he noticed an oil leak and warm air blowing through the a/c. The mechanics found that t

    Jeff M. took his 2005 BMW Z4 3.0I into a service center when he noticed an oil leak and warm air blowing through the a/c. The mechanics found that the compressor and oil pan gasket were leaking, both needing to be replaced. The total cost for replacing these parts came to $1,336.96, all of which was covered under the Alpha Tiered Supreme Coverage Contract he had purchased with his vehicle.

  • Paul H. took his 2002 Ford Escape XLT into a service center when he noticed a crack in the front left exhaust manifold. Confirming his discovery, th

    Paul H. took his 2002 Ford Escape XLT into a service center when he noticed a crack in the front left exhaust manifold. Confirming his discovery, the mechanics found that the only way to get his vehicle running properly would be to replace the exhaust manifold. The total cost of repair came to $1,125.35, all of which was covered under the A La Car Contract she purchased with her vehicle.

  • Don M. took his 2003 Cadillac Deville into a service center because the right rear window was inoperable. The mechanics found that the regulator was w

    Don M. took his 2003 Cadillac Deville into a service center because the right rear window was inoperable. The mechanics found that the regulator was worn out and would need to be replaced. The total cost of this repair came to $409.08, all of which was covered under the Full Coverage Contract he had purchased with his vehicle.

  • Raymond H. noticed that his 1999 Ford F150 would hesitate upon acceleration. He soon learned the reason for this hesitation was due to a faulty fuel p

    Raymond H. noticed that his 1999 Ford F150 would hesitate upon acceleration. He soon learned the reason for this hesitation was due to a faulty fuel pump. We paid $466.50 to replace the fuel pump in Raymond's truck as he is protected with our Extended Coverage contract.

fourdays

Alpha Awards