Have another question? Need more information? Use our contact form, or call us directly. 800-662-5519
What tools will I be provided with as an agent for Alpha Warranty Services?
You will be provided with a unique username and password to our simple-to-use agent access portal where you can track sales history, view billing statements, access customer information, and much more. We will also provide you with all the marketing materials needed to help you and your customers to make informed decisions on the different programs offered.
How do I sign up to become an authorized seller of Alpha Warranty Services?
Please click on this link:
Become an Agent, to learn more about AWS programs and we will contact you shortly.
What are your office hours?
Our office hours are Monday through Friday 8:00 AM to 5:00 PM Mountain Time. The office will need to be open in order to process claims or answer any questions on your account. If you have an emergency or need to contact us after hours, an afterhours attendant will be available or will return your call as soon as possible.
How are claims paid for?
On approved claims, Alpha Warranty Services pays the repair facility directly over the phone with a credit card upon completion of the covered repair.
How does a customer cancel a contract?
In the event that a customer needs to cancel a contract, please contact us to obtain a cancellation form.
Have another question? Need more information? Use our contact form, or call us directly. 800-662-5519